C
I Host Releases ColoMonster, Version 2.0 [8th
December 2003]
New
Colocation Client Portal Expands Customer Management
Abilities
BEDFORD,
TX (December 8, 2003) - C I Host, a global leader in
Web hosting and Internet infrastructure, has released
a new version of its popular ColoMonster that will allow
customers to completely manage their colocation server
through a Web-based portal.
"We
give our customers the information they want, when they
want it, in the easiest possible form," said Christopher
Faulkner, CEO of C I Host. "This is another way
we put our customers first and continually strive to
improve our customers' online experience."
New
features in ColoMonster 2.0 allow customers to:
a.. Create trouble tickets
b.. Monitor trouble tickets
c.. Make DNS and MX record changes
d.. Request reboots
e.. Request pricing on new services through original
sales person
f.. Request admin time (remote eyes and hands)
g.. View contracts
h.. Request bandwidth audit
i.. Request credit or report downtime
j.. Arrange data center tour
k.. View real-time network status
l.. View real-time server health
ColoMonster 2.0 is available to all new and existing
customers free of charge. Colocation customers can log
in to ColoMonster at http://colocatedservers.cihost.com.
C
I Host's products and services are tailor-made for the
small and medium sized business market. Its "Monster"
services, including MonsterControlsD, allow anyone to
handle most of the administrative functions of their
Web site without going to the expense of an IT department.
With
more than 200,000 customers in 182 countries around
the globe, C I Host offers a broad array of Web-hosting
options, a robust, redundant network, geographic load
balancing and one of the most transparent, profitable
reseller programs in the industry.
C
I Host prides itself on customer service and maintains
a consistently low churn rate.
--About C I Host--
C
I Host (www.cihost.com),
based in the Dallas/Fort Worth market, is a Web hosting
and Internet solutions provider, domain name registrar
(DNR) and application service provider (ASP) serving
200,000 individual consumers and businesses in 182 countries
worldwide.
C
I Host creates business-class Web hosting solutions
for the small- and medium-enterprise (SME) market, with
the broadest portfolio of managed hosting and value-added
services in the industry. C I Host is accredited by
ICANN to register domain names.
C I Host is HIPAA-compliant and has
passed the SAS70 audit.
C
I Host has been ranked #1 in speed by the Adoloma Web
Hosting Guide. C I Host has been consistently ranked
among the Top 5 Web hosting companies out of 16,000
around the globe by c|net's Ultimate Web Host List,
HostPulse, WebHostsOnline.com and HostChart.com. C I
Host was named among the Top 25
Web hosting companies by HostIndex.com.
C
I Host offers turn-key services ranging from initial
domain name registration to custom dedicated servers
for e-commerce on today's Web. The company offers innovative
packages and services to the Internet community.
C
I Host operates three diverse data centers across the
United States, with its main facility and Network Operations
Center in Bedford, Texas. C I Host also has offices
in Los Angeles, New York, Chicago and London.
All
telco-grade, tier-1 data centers are wholly owned and
operated by C I Host and consist of redundant diesel
generator backups and a temperature-controlled secure
environment with fully redundant UPS capability. All
server hardware is fully tested and configured for optimal
performance. Daily Web server backups and full fire
protection guard against any data loss. To deliver speed
and reliability, C I Host's servers are connected to
two OC-12 fiber connections, five DS-3 and two OC-3
lines from five diverse Internet backbones for a total
of more than 2.6 Gigabits of
available bandwidth.
###
Editorial Contact:
D. Kent Pingel
Public Relations Director
C I Host
888-868-9931 ext. 7006
kentp@cihost.com |
